Complete Helicopter Tour of Mount Etna

Please note that an onboard guide is not always available.

Flight Details:

• Duration: 30-minute flights in our AS350 helicopter, accommodating up to 5 passengers, departing from Fiumefreddo di Sicilia and concluding with a breathtaking flyover of the Mediterranean coastline.
• Flexible Durations: Choose from flights ranging from 30 to 100 minutes, offering panoramic views of active craters at altitudes reaching up to 3,500 meters.
• Optimized Experience: Every moment of your flight is meticulously planned, from takeoff to landing, ensuring a truly memorable adventure.
• Weather Updates: Receive updated weather and geodynamic conditions the day before your flight to ensure optimal safety and visibility.
• Flexible Booking Options: In case of unfavorable conditions, you can reschedule your flight or receive a full refund.
• Comprehensive Views: This tour provides a complete and secure view of Mount Etna's summit and lateral craters, fully immersing you in its geological marvels.

Book Your Private Flight Here

Enhance Your Mount Etna Helicopter Tour Experience

Terms and Conditions. Helicopter Flights

1. Purpose

These terms apply to helicopter flights booked through Etna3340.

Any booking implies acceptance of these terms by the client and by each passenger.

2. Booking, identity and weight

A helicopter flight booking is confirmed only after full payment and written confirmation from Etna3340.

Each passenger, including children, must present a valid identity document before the flight.

Without an identity document, boarding may be refused, without refund.

The maximum weight per passenger is 100 kg.

The client undertakes to provide accurate information about each passenger’s weight at the time of booking.

3. Flight operation and duration

Flight time is calculated from engine start-up to engine shutdown.

The route and duration may vary slightly depending on actual flight conditions, air traffic and volcanic activity.

4. Meeting time and access to the heliport

The indicated meeting time may be adjusted according to helicopter availability, weather conditions and Etna’s geodynamic activity.

Any schedule changes will be communicated to the client as soon as possible and at the latest one hour before the flight, by e-mail or phone.

Access to the heliport may require the use of offline maps, as some areas have limited network coverage. The client is responsible for checking their route and arrival time.

The pilot will wait a maximum of 10 minutes after the scheduled meeting time.

After this period, the flight may be cancelled without refund.

5. Weather conditions, volcanic activity and route

Helicopter flights are highly dependent on weather conditions, wind, visibility and volcanic activity.

These factors may require changes to the route or prevent access to the summit area of Etna.

If, after take-off, conditions do not allow safe access to or viewing of the summit craters, the pilot will adapt the route and focus on other areas (for example Taormina, Isola Bella, Castiglione di Sicilia, Alcantara Gorges, Calatabiano Castle, etc.).

In such cases, the flight remains due and no partial refund will be granted, as the service has been provided under the conditions possible at the time.

6. Cancellation by Etna3340 or by the operator

Etna3340 or the helicopter operator may cancel or postpone a flight in case of adverse weather, volcanic activity incompatible with safety, airspace restrictions, technical problems or force majeure.

In case of cancellation before departure without a rescheduling solution accepted by the client, amounts paid will be refunded within a maximum of 30 days by bank transfer. This refund is the only possible compensation.

7. Cancellation by the client. Helicopter Flights

Any cancellation must be communicated by e-mail from the address used for the booking.

If the cancellation occurs more than 30 days before the flight date, the amounts paid will be refunded, minus a flat fee of €150 per flight, corresponding to transaction costs and helicopter blocking costs.

If the cancellation occurs 30 days or less before the flight date, or in the event of a no-show at the meeting point, no refund is due, regardless of the reason (unless mandatory legal provisions provide otherwise).

Any request to change the date is treated as a cancellation followed by a new booking, unless otherwise agreed in writing by Etna3340.

8. Participation requirements. Helicopter Flights

To board, each passenger must be in good health, with no known heart or respiratory problems, no blood pressure disorders, no serious bone or joint conditions, no severe allergies and no other contraindications to flying.

Flights are not permitted for pregnant women and are not recommended for children under 4 years old.

The client undertakes to disclose in advance any medication, medical condition, allergy or intolerance, so that the operator can assess compatibility with the flight.

The pilot or operator may refuse boarding to any person deemed physically or psychologically unfit, without refund, if flight safety is at stake.

9. Personal data and payments

Data provided for flight booking (identity, contact details, payment information) is used solely for service management, invoicing and compliance with legal obligations.

This data is neither resold nor passed on to unauthorised third parties.

Payments are made via secure systems using SSL or equivalent encryption protocols.

Legal notice and contact details

Etna3340.Voyage di Isabella Francesca Anastasi
Travel Agency & Tour Operator
VAT IT05705930872
Tax Code NSTSLL66R44E017U
SCIA No. 202201051028-2391190 of 05/01/2022 – SUAP Municipality of Ferrara
Civil liability insurance: Lloyd’s DY087999-LB
Guarantee fund “Vacanze Garantite” 2021121121AT
REA FE 225682 – ATECO 79.11.00 Travel agency – ATECO 79.12.00 Tour operator
Registered office: Via Del Commercio 48 (interno 13), 44121 Ferrara (Italy), by appointment only
Agency affiliated to the “Gruppo Info Vacanze” network
Technical director: Dr. Daniela Vecchiato